Effective Date: Jan 01, 2026

Nilef offers a 30-day return policy from the date of purchase.

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1. Eligibility

To qualify for return:

• Item must be unused and in original condition

• Original packaging required

• Proof of purchase required

Used, opened, altered, private-label, OEM, or custom products are not eligible.

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2. Return Process

To initiate a return:

Email: support@nilef.com

Provide:

• Order number

• Reason for return

• Photos (if damaged or defective)

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3. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrectly shipped.

Shipping fees are non-refundable.

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4. Refund Processing

Refunds are issued to the original payment method within 5–10 business days after inspection.

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5. Amazon Orders

Orders placed through Amazon must follow Amazon’s return policies.